Our repair process is very simple:
When you purchase our mail-in repair service, we will contact you with the shipping address where you can send in your controller.
Simply mail the controller to the address provided.
Once we receive your controller and run diagnostics, we will send you a detailed repair estimate.
Once the repair estimate is approved, we will start the repairing your controller.
We repair the controller and mail it back to you.
Enjoy your repaired controller
Please notify us if you are sending more than one controller in advance.
The cost covers the return shipping of the controller. After our analysis, we will send you a detailed invoice and price breakdown for all services to be performed and parts. We thoroughly clean and test all repaired controllers before shipping.
We strive to provide great customer service. We will always provide great communication and timely service throughout this process.
We offer a 90 day limited warranty on all work performed!!!
If we cannot fix your controller then we do not charge you any additional fees. The cost of this listing already provides the return shipping charges.
We can also add upgrades and mods to your controller while it's in for repair, or we can simply upgrade your existing working controller.